Payment and Delivery
The following conditions apply:
Domestic shipping (Germany) is free of charge.
For international shipping, we charge the following shipping costs based on the region.
Region 1: Austria, Belgium, Luxembourg, Netherlands, France
Region 2: Italy, Liechtenstein, San Marino, Vatican City
Region 3: Czech Republic, Denmark, Hungary, Ireland, Poland, Portugal, Slovakia, Sweden, Spain
Region 4: Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Latvia, Lithuania, Malta, Romania, Slovenia, Norway, United Kingdom
|Zone||Costs up to 5 kg||Costs up to 10 kg||Costs up to 20 kg||Costs up to 30 kg||Costs up to 40 kg||Costs up to 50 kg||Delivery time|
|Region 1||8,5 €||11,5 €||17,5 €||23,5 €||29,5 €||35,5 €||3 - 5 days|
|Region 2||10,3 €||14,3 €||22,3 €||30,3 €||38,3 €||46,3 €||4 - 7 days|
|Region 3||14,0 €||20,5 €||33,5 €||46,5 €||59,5 €||72,5 €||5 - 10 days|
|Region 4||20,0 €||32,8 €||57,5 €||82,5 €||107,5 €||132,5 €||5 - 10 days|
The normal delivery time in the domestic market (Germany) is within 3 - 5 days after conclusion of the contract (in case of agreed prepayment after the date of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made other arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Accepted payment methods
- Payment by credit card
- Payment by PayPal
- Payment by bank transfer / prepayment
- Payment by SOFORT bank transfer (by Klarna)
Further payment details
Sofort is one of the most popular direct transfer methods. Here you transfer exclusively by entering your online banking credentials. You will be redirected to the website of Sofort by Klarna and asked to log in with your online banking access data. These are transmitted in encrypted form to the respective bank and a login to your online banking provider takes place, which is displayed on the Sofort by Klarna website. You make a transfer via your online banking and Sofort by Klarna forwards a payment confirmation to us so that your order is ready for shipment immediately after payment is completed.
If you prefer not to involve any other payment provider (other than your bank) in the payment process and you are fine with shipping after the payment is received - choose the traditional way via bank transfer. We check the incoming payments on our bank every morning, so we will determine immediately, that your order has been paid . Thus, the order is ready for shipment on the day of the transfer.
Paypal is the most widely used online payment service. For classic PayPal payments you need a Paypal account. Within the account you can decide on the method of settlement of PayPal payments. Once you have an account you can use it to pay in almost every online store. You will be redirected to the PayPal website, where you have to log in and confirm the purchase. Then, in real time, the purchase amount is transferred from your PayPal account to ours, so that the order is immediately marked as paid and ready for shipment. No other payment provider offers a faster money transfer.
Pay for your order conveniently by credit card. Mastercard and Visa cards are accepted. As soon as you click the "Buy" button on the order summary page, your credit card will be charged. If you cancel or return your order, your credit card will be charged again as soon as the products arrives at our facility.
As an additional security measure we offer the 3-D-Secure procedures "Verified by Visa" and "MasterCardSecureCode". After you have entered the credit card number of your VISA or MasterCard within the order process, we establish a connection to your card issuer so that you can confirm your identity by means of a code. Only if the authentication is successful, the credit card payment will be executed. This additional security level is intended to prevent credit card misuse by stolen or duplicated cards.
If you have any questions, you can find our contact details in the imprint.